An order desk that runs itself.
A medical device distributor handled every incoming order by hand, with 15 employees. Jako took over the entire order-intake flow.
- Orders received by phone and email
- Stock validated automatically
- Orders passed on to fulfillment
Where it started.
Orders came in by phone and by email, and 15 employees handled every one of them by hand: taking the order down, checking it, and passing it on.
Order intake is the front door of a distributor. Every order needs the same care, so the work grows with the business.
How Jako took it over.
Receive every order
Jako answers the order line and reads the order inbox, taking orders by voice and email.
Validate stock
Each order is checked against stock before it goes any further.
Hand off to fulfillment
Validated orders are passed straight to fulfillment, with no one retyping them.
Measured in production.
The whole order-intake flow now runs autonomously, a $1M reduction in labor costs.
Built on JakoTrade.
JakoTrade
Every order. All the way through.
From incoming orders to stock, shipping and paid invoices.
Pick a story.
Let's automate your operation
Give us your gnarliest process. In two weeks we observe it and report back exactly what we learned.